Billing and renewal
This is a recurring subscription, not a monthly payment plan. You pay the selected box price once every three calendar months, starting when your agreed subscription is activated, and receive one box for each successful payment. There is no annual prepayment or minimum number of renewals. The renewal date and total will be confirmed in writing before you agree to payment.
Example: a January 15 sign-up normally renews April 15, July 15 and October 15. For dates that do not exist in a renewal month, the billing provider’s displayed schedule applies.
Shipping and delivery
Planned offer: Canadian delivery with $10 shipping per box, plus any applicable taxes. That makes the pre-tax totals $59 for Essential, $79 for Discovery and $109 for Abundance per delivery. Address eligibility and the full recurring total must be confirmed before payment.
Boxes are planned to dispatch within 10 business days of each successful payment. Dispatch means handed to the carrier; transit time is additional and varies by destination. Tracking is sent when available. Update your address before the next renewal, and contact Jennifer promptly about a missing or damaged parcel.
What will be in my box?
Each season has a new curated selection within your chosen tier. The mix and sizes can vary, and favourite products may return in later seasons. Examples on this page are illustrative. If a product is unavailable, any substitution must stay within the promised tier and have a similar role and value. Material changes should be communicated before your next renewal.
Boxes are not personalised treatment plans. Read all ingredients, directions and cautions before use. Products may contain common allergens, and allergen-free boxes are not promised. Contact Jennifer before joining about ingredients, medications, pregnancy, breastfeeding or other suitability concerns; seek professional advice when appropriate.
How do I cancel at any time?
Cancel future renewals at any time by emailing bloomaceuticals@gmail.com with the subject “Cancel my quarterly box subscription”. Include your order number and the email used to sign up. Do not send card details.
There is no cancellation fee. To prevent the next charge, send your request before the next scheduled billing time. A cancellation received after a charge stops later renewals; it does not automatically reverse a payment already processed. Jennifer will confirm cancellation by email. If you do not receive confirmation, follow up before renewal.
Once enabled, any self-service cancellation option will also be included in your confirmation. You will not need to use an account page that is unavailable.
Already paid, refunds and order problems
Cancellation of future renewals and a refund for a paid box are separate requests. If a new payment has just been taken, contact Jennifer promptly to ask whether dispatch can be stopped and what refund is available. Report incorrect, damaged or missing items with your order number. Any applicable consumer rights remain in place. Your applicable refund terms will be confirmed before you agree to payment.
Changes, failed payments and gifts
Contact Jennifer before renewal to request a tier change, pause or address update. A pause or change is effective only once confirmed. If a payment fails, follow the payment provider’s notice; a failed payment is not a cancellation request. A box is dispatched only after successful payment.
For a gift, the subscriber remains responsible for recurring charges and cancellation. Do not sign someone else up to recurring payments without their agreement. A one-time gift box may be requested separately.
Who can sign up?
Subscriptions are intended for adults aged 19 or older with an eligible Canadian delivery address, a valid email address and a supported recurring payment method. Provide accurate details and review the full cost and renewal terms. No subscription or charge is created simply by browsing this page or sending an enquiry.